Support

Frequently Asked Questions

Officially unlimited, although we have field tested to 250 units.

Off site communication allowing 24/7 can be arranged via our REACT cloud based notification system.

Yes, we have a WES interface for such requirements – with this you can link to 3rd party systems such as turnstiles, lifts, existing fire systems etc.

Yes, we work with a range of fire equipment supplier and services. We can supply fire safety equipment and accessories. Contact us for more details. Geographical restrictions may apply.

The WES system is designed to be easily self-installed, and specialist installation is not required. However, we can supply installation services in the UK if you  would like assistance. If you are in another country, please contact your WES distributor.

Yes, this is a free of charge service in the UK. Please contact us to arrange an appointment. If you are in another country, please contact your WES distributor.

Yes, this is a free of charge service in the UK. Please contact us to arrange an appointment. If you are in another country, please contact your WES distributor.

Yes the system can be utilised on unlimited projects.

Yes, very easily. They can be moved as your site changes also, and units can be removed if required.

Signal strength varies based on environmental and other factors. Open air line of site is up to 1,000 metres. Often throughout buildings the range is 200-500 metres. If required, a Link unit can be added for extra signal distance and strength.

Yes, you can hire a WES system for 3 months minimum. Please contact us for more details and pricing. Geographic restrictions may apply.

Yes, there is an anti-tamper feature on the rear of each unit.

Yes, available on first time set up, from 1 minute up to 10 minutes, with 1 minute increments available.